It was awesome once I arrived to the Hotel to pick the car up.

Counter staff was efficient, friendly and helpful.

The cars service light came on a day after we rented it. The cleanliness was average.

There was thousands of ants in the car. Crawling all over us and the dash, the whole time. I couldn’t find where they were until I went to put something in the back seat, and the floor was moving. I grabbed the floor mat and shook it off and killed them with my foot. There was bread crumb under mat. When I told the guy at the counter. He didn’t seem like he cared much..

Upon returning to my vacation house the tire pressure alert came on. ACE needs to make sure the tire pressure is at the correct levels.

I was expecting a Jeep Grand Cherokee and got some lower to the ground foreign car. (Not close to similar) I am glad I didn't have 5 people -- we would have been squished. The service was good. The only problem I had was because the guy took the rental car away so fast I left my glasses in it.