Very satisfied, really liked it.

No hidden charges and no sales pitches. The wait time was a bit long—over an hour—but that's understandable since there were likely many flights arriving at the same time. I booked a Corolla, but when choosing the car, there were actually SUVs available. To save on fuel and for safety, I opted for the Altima, which can be considered an upgrade. The return process was very efficient; while we were moving our luggage, the staff member had already completed the inspection and sent the final bill to my email.

Very good, the staff helped find the car, reissued a lost parking ticket, and the return process was smooth.

Counter assistance was poor and sold me additional insurance level that I had covered in booking on pre text of tolls Tried to contact to cancel following day but no service at Marriott in International drive and no desk ar 2nd location in International drive. This should be updated not there since covid apparently

Excellent on all levels but Hertz let it down

The car I requested was not available in a reasonable amount of time, so I was upgraded to a higher tier of cars. I was completely blown away by the way I was accommodated by a minor inconvenience. The service I received was far and above what I would have expected. I would definitely book with Hertz through EasyRentCars again. 10/10 would recommend.