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Search for Hertz Car Rentals in Los Angeles
Reviewed: Sat, Apr 27, 2019
About Hertz: 8.0 /10
We initially went to the wrong place and ended up inside a building (QEEQ's instructions were to find staff directly outside to pick up the car). During registration, the staff inside first told us they didn't have the model we booked and asked us to pay extra for an upgrade, then tried to sell us various insurance policies.
About QEEQ: 10.0 /10
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Hertz
Los Angeles Airport(LAX)
Los Angeles
United States

Relevant Reviews on Hertz LOS ANGELES AIRPORT

Steven Bush

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Hertz
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Sun, Oct 19, 2025
About Hertz: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Caroline Polly

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Hertz
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Tue, Jul 1, 2025
About Hertz: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Hannah Laurie

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Hertz
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Mon, Sep 30, 2024
About Hertz: 10.0 /10
Very satisfied!
About QEEQ: 10.0 /10

Ivy Eliot

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Hertz
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Thu, May 16, 2019
About Hertz: 2.0 /10

Tyrone Tobias

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Hertz
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Tue, Feb 19, 2019
About Hertz: 10.0 /10
The Los Angeles LAX location has VIP and regular areas. This was my first time renting from Hertz, and I was in the regular area. I was assisted by an older Caucasian man, which is unusual as most companies have South Asian individuals in customer service roles. The man was chatty and checked my insurance situation, then told me I didn't need to buy any additional insurance. I asked if I needed to wash the car before returning it, and he said 'just leave it dirty.' The car got quite dirty inside and out, and despite washing it twice, I couldn't get it completely clean. They didn't charge me for it afterwards. I was in a hurry to catch my flight when returning the car and miscalculated the fuel amount—it was just at the Full line. I felt a bit embarrassed, but they didn't charge me extra for that either. I would consider using Hertz again in the future.
About QEEQ: 10.0 /10

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