The staff service attitude was very good. However, we didn't get the car we reserved, which made us feel deceived and forced to choose the car they provided. Not recommended.

Pour service on Pick Up plus they m'y insurance so it cust me more for renting a small car next time we will go whit a différente company

Renting on line was easy but right car have pour service for the extra Price they charge us

They charged me for insurance I do need or asked for and made it perfectly clear I have my own full coverage insurance. When I called back I was hung up on

We are canadian and this was our first time with RIGHT CARS. With other car rentals, we don't pay extra for the insurance and we show proof of our canadian insurance. The person in charge would not let us pick-up the car because we were not insured with an american company. After a long discussion and being asked to make an authorization for 2000 $ on our credit card, I phoned EasyRentCars and registered a complaint. I called a friend to pick us up since we were stuck with no car. In a last attempt, the lady asked to see our voucher and finally said that the 2000$ was guaranteed by EasyRentCars in our voucher and finally let us go with the car.

Like: The ladies at the desk were very nice and helpful. We got our rental car pretty quick. They did a video inspection before we left and when we got back.