I cancelled my rental because of hidden fees by the supplier

They forced me to buy extra insurance b/c I had less then 300,000 insurance coverage and nowhere in the contract it said that. For the price i paid i could have used Enterprise which does not have that ridiculous policy. I could not find the place, there was no parking for my brother who accompanied me to park his car while he was waiting for me. There is no signage, it is so hard to find. The staff was nice but there was nothing they could do.

Never got car, be cause guy at counter lied and said my card got declined. I called my credit card company right in front of him and they said no request was even sent let alone denied. Told him to run it again and he wouldn't. They were mad that I refused all their additional options (charges). They were also rude to me and everyone else that came into their closet of a shop.

The counter staff service were very rude . They insisted that I have to show the coverage limit of my insurance . Even I called my insurance to show my coverage to $300.000 for injury and $100.000 for property damage still was not accepted from the staff service . I was forced to pay $10 extra for additional insurance . Also I Ordered Hyundai Sonata and I got a Nissan Versa with 36.000 mileage with body damage and a lot of problem in driving .

Absolutely a nightmare. I didn't realize it was off-site from the airport, there were no instructions for how to find Right Car, and it wasn't even easy to figure out from my confirmation email what the rental company was. I finally figured it out, called them, and they said they would send a shuttle. A shuttle driver from another company ended up giving me a ride to Right Cars, and he pointed out to me that the Right Cars shuttle hadn't even left. They required a copy of my insurance, which is not normal, and they also required a TWO THOUSAND DOLLAR DEPOSIT which is not normal. When they tried to swipe my credit card, it didn't go through - there was no reason for that, because I have a far more than $2000 limit on my card - and they swiped a second of my credit cards which also didn't go through, again for no discernible reason. The customer service person said that after two swipes, she couldn't swipe it again, and there was no other way for her to rent me a car, so after wasting 45 minutes between the shuttle and this BS company while my grandfather was on his deathbed, I ultimately was not able to rent a car and had to go back to the airport in a Lyft to rent a car from another company at the last minute. I looked on Yelp and this company has an AVERAGE of one star. You should be ashamed of yourself for supporting this scam business.

Horrible experience. Was charged insurance even though it was prepaid through Easyrentcars. They said "this did not appear in their files". Good thing I had my receipt on hand!!! Then they still charged $2000 to my credit card for insurance deductible. Worst Manager ever. Forced to take Sunpass for $10/day. Everyone who came was super pissed off by the experience as well.