They close at 7:30 PM and don't offer self-service returns, which is the main reason my rental car was stolen.

Car was provided with empty tank, and we had to pump one wheel 4 times during our renting period!!! No issues besides that.

Waited a little longer then normal to get the car. Team needs to make sure the rental will be ready because they didn't even have the reservation in the system. Almost didn't get the car at all.

I paid extra to upgrade to a superior, larger vehicle which was a good decision given the amount of mileage we did. I enjoyed driving the vehicle although the windscreen wash reservoir was nearly empty so I had to replenish this by day two of the rental. The drop off location is clear to find, but made difficult by the amount of road works and road closures in the vicinity.

Very good, competitive pricing which made me choose EasyRent cars in the first place. Good communication throughout the booking and car rental process up until the day we picked the vehicle up in Montreal.

Not enough counter staff. They have many costumers and can’t procide sufficient service properly. The pick up takes very long. no after hour drop off, drop off takes very long and is completely unnecessary. Worst car rental experience I’ve ever had.