All good.

No wait for pickup. Booked a compact SUV, but received a mid-sized SUV instead. The exterior had several minor scratches, and the interior was quite dirty. Luckily, the car drove without issues and there were no complaints during return. Refund of the $200 deposit was processed within half an hour after returning the car. Note that getting the car earlier means you’ll need to return it earlier as well. Picked up the car within half an hour of landing on Kauai Island. Overall, satisfied.

Very satisfied!!!

Great! Very enthusiastic.

Every thing at counter was extent

Like: FRIENDLYNESS
Dislike: My reservation is from 10:30 to 10:30, but I didn't get the car till 11:15 because the car we reserve wasn't ready, they upgraded to a similar SUV but didn't like, so wait for the car which was okay with us, but when we returned the car around 11 pm, the parking lot attendant still there, and told us that the person who take care of the return car paperwork still there just step out the office, so we wait a little, didn't return. So the attendant showed us how & where to drop key & paperwork which we did. Then later on found out they charged us 1 extra day, so have to contact them and they reversed the charges. Also would be nice if they email us the invoice after instead I had to call and requested.