Slow to process a change, but smooth from then on

Car was clean. No upsell of insurance.

Price drop protector worked its magic!

Car upgraded

Car was great. Staff at pick up, Hobart and drop off in Launceston were excellent. Very efficient and enjoyed speaking with them. It was a perfect experience. The vehicle was in pristine condition and was a joy to drive.

I had privilege of renting brand new car ( 35 miles on tachometer). Besides of 'no problem car', I specially appreciate most effective rent-desk of Europcar at Hobart International Airport - despite of them serving to several clients of arrived flights, and despite of us coming to the desk last, we were all sorted within just fractions of minutes, which is incredible. The same had happened at drop-off, when - while we were still around our car , sorting our own luggage - man from the Europcar was already with us and all was sorted with zero waiting time before we sorted even our own things. That was truly exceptional. Well done, Hobart Europcar!

Like: Customer service we excellent wasn’t pressured into to upselling or spending more all the options were explained clearly
Dislike: The car it self was in poor condition and wasn’t they much or a pleasure to drive