Best Ever.

Really loved it

Very good

The staff was very experienced. I was worried about communication issues with AVIS regarding price and insurance. In the end, the staff simply told us that if we had purchased insurance, we might need to pay upfront and then claim back from the insurance company. This appears to be the process for buying QEEQ insurance. However, we explained that we bought the car rental company's insurance. He quickly checked using the phone number and confirmed we had insurance. The car pickup and drop-off were very convenient. We used the self-service drop-off and received the final bill promptly. So far, we are very satisfied. Having a car made traveling around England much easier.

Avis were extraordinary. Amazing customer service. Jay who I believe was the manager was an absolute gentleman. Natasha who worked along side was a pleasure to work with after such a long flight. I will absolutely be back every time.

Great.

Massive queue at the pick up counter which really delayed my departure from the airport and plans for the evening. Seemed really slow with nothing pre-printed and only one printer which then jammed. Lady on the desk was lovely but horrible wait outweighed this. Will actively avoid Avis in the future if that’s the counter process.