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Search for Europcar Car Rentals in Manchester

Walking into a trap set by Europcar

Reviewed: Fri, Sep 30, 2022
About Europcar: 7.0 /10
At the end of it I feel like I’m walkinh into a trap set by Europcar after enticing me with attractive discount. Even after paying for full coverage using QEEQ platform. The counter staff refuse to recognize and insist that I have to took up full protection with Europcar. The rate for Europcar protection is almost same as the car rental. End up I have to pay double. Upon returning the vehicle, they charge me extra 1 day because I’m late by 32 minutes but they took more than 30 minutes to process my picking up. I don’t have proof when did I actually get my car but I’m quite sure when I get my car it’s over 9:30am but their system says my pickup time is 8:59am. And my return time they set at 9:31am. Just 32 minutes and I have to pay the full day of rental plus Insurance !! Lesson learnt, be very very careful with Europcar. They will find all means to charge you and maximize their profit
About QEEQ: 10.0 /10
QEEQ has been helpful. After I complain about the insurance, the process a special discount for me but that is not enough to offset what I have to pay overall.
Reply by Qeeq:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve. If you would like to appeal refund for the extra day, please kindly reply our email to advise us. Thank you for your understanding.
Opel Crossland X image
Europcar
Manchester Airport(MAN)
Manchester
United Kingdom
Small SUV | Opel Crossland X or similar

Relevant Reviews on Europcar MANCHESTER AIRPORT

Lesley Chesterton

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Europcar
Manchester Airport(MAN)
Manchester
United Kingdom
Reviewed: Sat, Jul 22, 2017
About Europcar: 8.0 /10
The service attitude was very good, but it was not easy to contact them by phone after the accident, and the response was slow.
About QEEQ: 8.0 /10

R.Caldwell

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Compact | Ford Focus or similar
Europcar
Manchester Airport(MAN)
Manchester
United Kingdom
Reviewed: Wed, Dec 7, 2022
“Very good experience”
About Europcar: 9.0 /10
Everything was quick and convenient. I took pictures of a few blemishes prior to driving the car but this was unnecessary. A very good experience!
About QEEQ: 10.0 /10
Price was good and the process worked as expected. A very good experience!
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Z

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Compact | Ford Focus or similar
Europcar
Manchester Airport(MAN)
Manchester
United Kingdom
Reviewed: Mon, Jan 20, 2020
About Europcar: 9.7 /10
Even though we had full comp insurance and a certificate an up sell was attempted as was to upgrade the vehicle but without really saying it was going to cost extra. Found it an easy process nevertheless. Car hire in the Uk is expensive all round :(
About QEEQ: 8.0 /10
I liked that we could pre pick the supreme insurance and receive the certificate so that there was no way to up sell at the counter

A.Pearson

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Compact | Volkswagen Golf or similar
Europcar
Manchester Airport(MAN)
Manchester
United Kingdom
Reviewed: Thu, Oct 3, 2019
About Europcar: 10.0 /10
Brilliant service would highly recommend
About QEEQ: 10.0 /10
Brilliant website, so easy to use and has never let me down the point system is amazing.

Y.Lin

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Full Size Van | Volkswagen Sharan or similar
Europcar
Manchester Airport(MAN)
Manchester
United Kingdom
Reviewed: Sun, Jul 21, 2019
“Very good experience.”
About Europcar: 8.7 /10
All Europcar staff are very helpful. the “flat tire” light went on on my dashboard. I called the customer service and they immediately directed me to a nearby garage and fix it. I have problem in finding the location to return my car. Called customer service again and they provided excellent guidance and solve my problem. Really like Europcar service. I like my VW Sharan. Very spacious which fit my requirement well. However, I think the car needs some maintenances as the engine has to be manually restarted a couple of times.
About QEEQ: 10.0 /10

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