All went very well and would be happy to repeat it

The staff were quite efficient, but there was an issue with the insurance I had already purchased when placing the rental order. Avis couldn't find it in their system and asked me again if I needed to buy insurance. I repeatedly emphasized that I had already purchased it, but they claimed it was invalid. Eventually, I contacted customer service to communicate with them, and then they said they were not asking me to purchase again. I found this very confusing since they clearly told me they couldn't find the policy and even promoted the insurance prices for that day. Anyway, I didn't repurchase it in the end. Currently, my deposit hasn't been refunded yet, and I'm waiting for the process to be completed.

The service staff in Paris were nice. However, the car did not have a USB charging port; it seemed to be type-C, so keep that in mind. The car had Google Maps installed, and once you log in with the same account as your phone app, you can send navigation routes directly to the car. The car return process is self-service.

Satisfied

Very satisfied. If their English was a bit better, it would be perfect.

Easy car rental procedures with a variety of vehicle options!