They didn't give me this car model, they give me a japan car

Everything is good, except the store is not located inside the airport. It's about less than 1km away, and there is a shuttle bus for transfers. However, with dozens of car rental companies at the airport, it's quite surprising that a big company like Europcar does not have an airport branch. That said, the environment of the store outside the airport is much better.

Great service experience

The service was good. However, the address listed was the airport, but it’s actually in a building a few hundred meters outside the airport. Since I didn’t provide my flight number, no one was there to pick me up. I had to ask several locals to find it. It’s recommended to leave your flight number if possible.

No Europcar desk at the airport. It took 2 phone calls to figure out who the Europcar associate was. Although agreement was for a car pick up with a full tank, the tank was 3/4 full. No instructions were given by the Europcar associate about drop off. I had to make one more phone call. The airport facilities are extremely poor and so is the on site service of Europcar.

NmA

The car was amazing, it’s my first time in the last years that I ordered a car and I really received the car that I booked