Hertz rent a car good in snow country

B.Farquhar

Australia

Reviewed: Mon, Aug 29, 2022

About Hertz: 9.0 /10

Everthing good from the time of arrival to pick up car to driving the car and returning it to same location in Mitchell Canberra. Prior to arriving to pick up car, I rang to check if all things ready to go. Customer service agent tone aclittle abrupt. Before driving off, we were just given the keys. After driving off it appears that the car had cuise control, but we were not shown how to operate it. It probably had Sat Nav but were not shoen it. I used Siri (Google) voice command on my phone instead. No problems starting car in freezing conditions. Great plus: the car, a KIA Cerato had done over 20,000 klms but looked brand new, spotless inside and out and clear windows and windscreens, inside and out....a 10 for presentation.

About QEEQ: 8.0 /10

Hertz

Canberra

Australia

Compact | Hyundai i30 or similar

6-day rental

Relevant Reviews on Hertz in Australia

Jeremy Rob

Australia

1 days rental

Hertz

Darling harbour

Australia

Reviewed: Fri, May 31, 2019

About Hertz: 10.0 /10

Quick car return, great!

About QEEQ: 10.0 /10

Sherry Electra

Australia

1 days rental

Hertz

Coolangatta Airport(OOL)

Gold Coast

Australia

Reviewed: Tue, Oct 18, 2016

About Hertz: 8.0 /10

After all, it's a big company with a store located within the airport, very convenient.

D.Eastwood

Australia

1 days rental

Intermediate | Toyota Corolla or similar

Hertz

Sunshine Coast Airport(MCY)

Maroochydore

Australia

Reviewed: Sun, Sep 8, 2019

“Great, easy. Except the insurance ( which fortunately we didn’t need to call on), and SatNav”

About Hertz: 9.3 /10

Just concerned about the damage report. We were shown a drawing of vehicle with damage indicated, at the desk, but didnt have that drawing to compare with our own inspection in the car lot. As we didn’t damage the vehicle, just hoping their before & after audits are the same as we couldn’t reference the “before” report. Also, great that car had SatNav, but it would only work if destination address has a number preceding street name. It seems the airport has no street “number” so we weren’t able to use it to find our way back to the airport, which was stressful.

About QEEQ: 8.0 /10

Would rather have taken the premium insurance through Hertz as is sounds like it would have been a 3-party hassle if anything had happened. We didn’t realise Hertz would bill us & that we would have to bill you. Next time we’ll do the insurance through Hertz