Excellent service from start to finish.

Very good, I will choose them again next time.

Good experience with car rental and return. Passing through Brisbane Airport to downtown incurred an automatic toll of AUD$7.5 including tax, which was automatically charged to the rental credit card.

Overall, I’m quite satisfied. The staff member was very patient. My English is poor, so I couldn’t communicate well. I used a translator, and he patiently typed in each word for me to translate. It seems he also had an accent, so it was understandable that I couldn't catch everything, haha. Even the translator couldn’t fully understand him, and we had to manually input words. The part that was unclear to me was about insurance options. After communicating for about 10 minutes, I roughly understood there were several insurance types: full coverage, partial coverage, and something more basic. In the end, I chose one for $35 with a $5,500 deductible. I suggest they create an advertisement leaflet to show customers directly—it would make things much simpler.

The staff were very friendly, patient, and enthusiastically recommended tourist attractions at the destination! They also helped us extend the return time.