Painless and very efficient with no grumbles from me!

Good experience with car rental and return. Passing through Brisbane Airport to downtown incurred an automatic toll of AUD$7.5 including tax, which was automatically charged to the rental credit card.

I would prefer to pick up at 11pm from airport

Would prefer to pick up from airport after late flight

Fairly satisfied

Wasn't the car we had booked but that's ok. The guy at the desk tried to pressure us into taking out the extra insurance. It seems their staff are trained to push for this as the lady next to him repeated the exact same speech to another customer. I treated the car as my own. Garaged it every night. When we took it back there was a scratch on a wheel cover. They took all my bond pending a damage investigation. It's wear and tear! I have rented cars for 15 years and have never had any sort of problem. Until I met these guys.

Easy booking system. Was great to use.

Our original car had intermittent issues with the air-conditioner, and I called the office to ask about a replacement car. No problem! A smooth transaction from old to new car and we were on our way in about 10 minutes.

Prices were well below competitors and everything online was easy to use.