As foreigners, we need to be cautious about hidden charges being pushed on us. Especially if there is a language barrier, they may try to sell extra insurance or services for toll fees. We encountered such upselling and only realized the incorrect charges after seeing the payment amount, requiring us to request a cancellation.

They claimed there were no cars available upon arrival and pushed us to upgrade.

The lack of service caused unnecessary losses for the customer, demanding compensation!

I booked economy and got a free upgrade to comfort, Friendly stuff, very good

I searched through Kayak and found in it QEEQ with a good price include insurance. However, I do not know yet if the deposit will be refunded without problems.

The pick up was a total disaster. The only company with a line. Not that long, maybe eight people in front of me, and it took an hour. Horrible experience