Great service, but unaccounted charges arrived later (again).

Our language skills are not very good, but the gentleman handling the car rental was very patient. If we didn’t understand something, he would explain it in a different way. We had 3 large suitcases and initially rented a Q3. He pointed out that the suitcases might not fit, so we switched to a Q5, and everything worked perfectly.

The service was very good, and the staff did not engage in any sales tactics. The car had many scratches, but they were documented after communicating with the staff. There were no issues during the return process.

Simple process, enthusiastic service.

Average

Alamo in Los Angeles is good. I rented a standard car, but it seems the company didn’t have this model, so I ended up choosing a Camry from the full-size options.