Just perfect!

I've booked Corolla n got a similar one Kia which i felt was a downgrade and the car condition was not the best...right side of the car had lots of scratches and dented and the lady at newark was super gruchy, not friendly at all. However, return at Albany Airport, the staff was much more helpful and friendier

so far nil

Responsible and dedicated

The car was very noisy and when noticed it was too late and far to return to replace. It appears that had been used extensively before, almost 100,000 miles. I was busy in my business purposes and short in time to call or replace it during the trip Also the size of it was seem smaller and not at the level in the order of mid-size SUV.

I communicated with your whatsapp channl which was responsive.

pick-up counter staff not informative. service not applied for (road safety net) was added to the bill without notice. CHECK the rental agreement!!!

easy, fast, and competent service and booking procedure. You have my full confidence.

I Called two times from Denmark to Budget in EWR. First call I talked to a local guy Who was rude and completely useless. Second call, I got an South East Asian guy, who was very helpfull and solved the issue.

You shoul consider expressing more clearly, which company you actually are renting from. In my case Budget. Could have missed it...