no worry

Waited long time at pick up Wasted time going to terminal desk as per instructions Then had to wait for a car to become available Car was smaller than expected but comfy and cheap on fuel

Saved lots $ with Qeeq which was great. Couldn't do online check in which was frustrating

There is a car rental counter right at the airport exit. You only need to provide your name to process the car pickup. The staff at the rental company are friendly. After filling out the necessary forms and providing the required information, you will receive the keys. The car can be picked up at a nearby parking lot with staff assistance. Returning the car at a different location was also smooth.

The service was excellent and the return process was straightforward.

I paid at EasyRentCars. I presented my voucher to the counter at Brisbane airport. First, the man up-sell me for a bigger car. I said no. I clearly remember I declined the Excess Reduction ('ER') insurance coverage at the counter. The man asked to me to sign on his little 6" screen. He didn't print me the contract as he said they're going paperless. However, I found my credit card is charged more than double of the car rent for this ER insurance. The email contract showed I accepted the ER insurance which I surely I didn't. I won't rent from Budget ever again.