100% eficiente

My friend was driving and accidentally scratched a small part of the car's front right corner. There was no deformation, but the rental company still charged us 870 euros. Even with high labor costs in Europe, 870 euros is exorbitant. The charge should be reasonable; it feels like they took the opportunity to overcharge us.

I brought my driver's license and the free international driving permit translation certificate from Zuzuche, but I didn't get the German sworn translation certificate. As a result, the German car rental company required me to take full insurance or I wouldn't be able to rent the car. I was in a hurry and didn't have time to argue, so I ended up paying over 200 euros for insurance for 6 days while the car rental itself was just over 150 euros! Last time I used rentacars.com in Germany and paid directly on the website, then went to sign the contract and got the keys without anyone asking about the sworn translation certificate or insurance.

An Asian staff member had a very bad attitude.

The service attitude was good, but the car we got had almost 50,000 kilometers on it. During the rental period, the left front tire lost air once (luckily there are free air pumps at gas stations, so we fixed it ourselves) and there was an oil change warning! How old is this car? It's old, fine, but at least maintain your cars properly! They don't even change the oil regularly! We thought there was an oil leak and had to ask the rental company, friends, and even locals before confirming that it wasn’t leaking, just that the oil was old and dirty.

Poor service