decent cars but scratched/damaged and not the best customer care!

Italy

Reviewed: Sat, Apr 2, 2022

About Centauro: 6.0 /10

had to wait for the pick-up shuttle to go and drop one pack of customers as they only had one van for transfer; at the counter we were assisted based on who was supposed to get the car next (rental hour) and not based on who got there first, there were people who got there on time (like us) and had to wait in line for people who came after their pick-up time and after them.. amazing! when returning the car, I had a small wheel scratch and that was OK, no comment, told him to give me the documents and invoice so I can talk to my insurance but there wasn't much professionalism and the guy was behaving as if I broke his car (it had a big dent on one side, scratched from poor parking and not the cleanest either - when picked up)

About QEEQ: 10.0 /10

Reply by Qeeq:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve. Thank you for your feedback. We look forward to serving you better next time.

Centauro

Milan Malpensa Airport(MXP)

Milan

Italy

Compact | Ford Focus or similar

8-day rental

Relevant Reviews on Centauro Milan Malpensa Airport

Anonymous

Italy

13-day rental

Centauro

Milan Malpensa Airport(MXP)

Milan

Italy

Reviewed: Thu, Jun 25, 2026

About Centauro: 10.0 /10

Small local rental company – if you’re hoping for a free upgrade, this isn’t the place, their lot only has cars in the same class. We booked a Tiguan (or similar) and even though there were several Tiguans still in the lot, they gave us a Hyundai Tucson instead, so I seriously doubt they pay attention to the exact model on the booking. That said, the car itself was almost brand new, a 2025 model with ACC, lane-keeping and other features, so it was great to drive on the highway. Before returning the car we spent €5 at a self-service wash just to rinse off the exterior, and even though we didn’t fill the tank all the way until it clicked, it was at about 92% and they still refunded the fuel deposit without any issues.

About QEEQ: 10.0 /10

Anonymous

Italy

6-day rental

Centauro

Milan Malpensa Airport(MXP)

Milan

Italy

Reviewed: Tue, Jun 23, 2026

About Centauro: 10.0 /10

The car was pretty new and really smooth to drive. Huge shoutout to the staff member who did the final check for us at Termini. When he saw the scratch on the rim from hitting the curb and just waved it off like it was nothing, he instantly became the most handsome man in all of Italy in my eyes. We didn’t get our full deposit back in the end though, probably because we returned the car late and the fuel was still about 100 km short of a full tank.

About QEEQ: 10.0 /10

decent cars but scratched/damaged and not the best customer care!

Relevant Reviews on Centauro Milan Malpensa Airport

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