Fast efficient service

I refueled the car before returning it, but they didn't ask for the fuel receipt. However, when I returned the car, the fuel gauge wasn't full, which was frustrating. The staff asked for the receipt, and I didn't have it. But they said it was fine since the difference was small. Overall, it was a very smooth rental experience. I rented a Corolla but was given an MG, which was too large and affected my driving experience. No hidden charges.

Very poor. The rental location is far from the airport. After arriving, you need to call for a pickup. The person on the phone does not speak Chinese; if your English is not good, you're in trouble.

Car was smaller than expected.

The hand in early morning at different venue seems to lead to miscommunication I was called saying i didn't

Car was not ready when we arrived which was really annoying as we had spent hours travelling and just wanted to get on the road. The car was only cleaned on the outside not the inside. The gentleman that served us was dripping with sweat which was a little disgusting as he was dripping all in the car and all over car seat when he installed it. We won’t be using again simply because we found the whole pick up process so disorganised