Terrible

Clean and tidy, excellent service.

The only negatives: Car ordered was not available so was given a supposed upgrade but the car was smaller, but better equipped- it did the job. Slow getting processed at pick up. Staff great. Drop off quick

Booking system good. I needed to delay my pick up by 24 hours, but was unable to delay drop off by 24 hours to keep contract period the same. Loss of days hire. Customer service was in Western US- I was in Australia so not ideal for resolving above mentioned issue.

Staff were lovely. Shall use again car was nice to drive.

Very professional and friendly service. I would personally like to thank Alan. Although it took a little longer thanI would have liked to queued, to get to the desk. When I got to Alan, he was excellent in completing his role swiftly and I was further fortunate when I dropped off the car and Alan further organised the drop off, and shuttle to the airport.

Very professional and friendly service.When I had to extend the use of the car, it was so easy to do so by phone, and I did not have to worry about a thing.

We arrived early and called Apex to ask if we can get picked up slightly early for our reservation time but they said no so we waited at the airport. however, the shuttle ended up arriving super late to go to the shop so we were unable to get the car and go to our appointments so we had to cancel. Very strange. But after we picked up our car, there was no problem.

I'm happy with the service.