Exelente

ｶｳﾝﾀｰもわかりやすく、スタッフの方も笑顔は無かったが、ちゃんと対応してくれてわかりやすくてよかったです。

疑問にも回答してくれて大変助かりました。また利用りたいと思います。

Big companies are generally reliable and don't push additional sales, but the waiting time was too long—had to wait an hour to pick up the car.

There were cockroaches in the car, and the car condition was average.

The rental was not booked as the required pick up/drop off times. As we were delayed with several days notice none of the phone numbers provided were operational. Phoned all, each time recieved message "the phone number dialed is not an operational number" so unable to extend

Requested pick up drop off times were ignored therefore I paid for 5 hrs of rental prior to being in the usa, and had to drop off the car 7.5 hrs prior to our departure depriving us of a day's activities

They don’t give enough information before you go to pick up your rent car. You needs to check everything(scratch or puck) before to go with the car.