Easy process.

There were cockroaches in the car, and the car condition was average.

There is an unreasonable clause. You can pick up the car before the scheduled time, but be sure to return it earlier as well (they won't notify you, just deduct the money). If you pick up the car after the scheduled time, the return time won't be adjusted; it remains as per the original booking.

They don’t give enough information before you go to pick up your rent car. You needs to check everything(scratch or puck) before to go with the car.

I had problems with the rented GPS, I had to use my Celular system because the rented GPS always out of charge or little crazy showing erroneous addresses.