The Car really Nice, the GPS NOT GOOD

There are counters inside the airport. When there is a line, more counters will be opened.

Picking up the car at Orlando Airport was very convenient. After completing the paperwork, you can go to the parking garage across the street and pick up the car, with the key already inside. Returning the car in Key West was also easy. Since I had an early flight, the office wasn't open yet, so I parked the car on the first level and put the key in a black drop box. Overall, it was very convenient. Because I had no prior experience, I did not rent or purchase a SUN PASS card. I drove through a SUN PASS lane and expect to receive a toll fine, but I have not yet received any notification.

en general buen servicio. o único es que no fueron rápido en la entrega del coche No nos aclararon que al no tener el coche que escogí podía tomar otro cualquiera de la zona GOLD Pero eso al final nos sirvió porque epudimo tomar uno mas grande por el mismo valor

muy bien

The rental was not booked as the required pick up/drop off times. As we were delayed with several days notice none of the phone numbers provided were operational. Phoned all, each time recieved message "the phone number dialed is not an operational number" so unable to extend

Requested pick up drop off times were ignored therefore I paid for 5 hrs of rental prior to being in the usa, and had to drop off the car 7.5 hrs prior to our departure depriving us of a day's activities

They don’t give enough information before you go to pick up your rent car. You needs to check everything(scratch or puck) before to go with the car.