Extremely Satisfied!

Very satisfied, the staff speaks good English.

The Europecar clerk initially suggested upgrading to an Audi A3 for over 300 euros, but I declined. After that, he kept trying to sell me insurance. I told him I already purchased full coverage, but he insisted I show him the details. Since I couldn't find the contract at that moment, he kept saying the same thing repeatedly three times: 'If the insurance you bought isn't right and you crash, you'll have to pay for the car out of pocket.' It was very uncomfortable—who rents a car expecting to crash? Such bad luck!

We had read the reminders provided by Zuzuche before arriving at the Frankfurt store, but the staff informed us that the car we booked was unavailable and gave us a similar one, which actually had a much smaller trunk. They did not ask us if we needed GPS or any additional services though we declared that we didn't need any extras and had already paid through Zuzuche. When signing the agreement, the staff positioned the paper so it covered the upper part, which we couldn't see. After signing it, we found out about the additional charges only when returning the car. We have rented cars directly or through Zuzuche from various companies across Europe multiple times, but this was the first time we faced such an issue. It was also shocking that we couldn't communicate in English over their customer service phone line. We will definitely not choose Europcar again, as this was highly dishonest and felt like a scam! Zuzuche also refused to help us further because we had signed the agreement, which was very disappointing!

They promised an Audi A1 or a similar car, but it's mostly similar cars and you can rarely get an Audi A1. I initially got a Toyota which reported a headlight malfunction after about 30 kilometers, so I had to return it.

Thanks for deals about prices of rental car and EasyRentCars car staf and management department for EasyRentCars to get more helpfully to get agood prices ,excellent car rent dellar thanks and more ixciting deals

Thanks for deals about prices of rental car and EasyRentCars car staf and management department for EasyRentCars to get more helpfully to get agood prices ,excellent car rent dellar thanks and more ixciting deals