The car interior was extremely dirty, and the air conditioning was broken. Hertz's attitude was also poor during the car exchange, and there was clear discrimination. This would never happen if an American white person were renting. Additionally, Hertz charged for fuel. Fortunately, Zuzuche helped coordinate and handled things properly.

The pickup process was very convenient

Satisfied!

The car was listed with space for large luggage, but the bed of the truck didn’t have a lid on it so if you have 4 passengers there is no where to put luggage in wet weather. We were lucky in only hiring it for two people, so we had space in the back seating area to store our cases in transit. This description should be updated on the website.

See above: make note to explain the truck bed doesn’t have a lid.

It was older with 46k miles but ok

Good