beward hidden fees

Right Car rental should be wipe out of business. They are rip of company, as well as Economy rentals - the same strategy to lure customers with low price, charging them 2 or 3 times more than originally stated. We ended up cancelling our rentals, since they denied our personal insurance with $2,000.000 liability insurance coverage( they requirement is $300,000)? Basically, they are counting on your tiredness, and brazen requests you will have no other choices. I had cancelled my reservation on the spot, which person at the counter gladly proceeded with. Their raining should be 0, and no advertisement on car rentals web pages at all. SCAM, SCAM, SCAM,SCAM....

Our biggest frustration was the return address. When entered into GPS as 2929 S Federal Hy, Fort Lauderdale, it sent us 20 miles south. We finally found it on SE 6th Ave. A map or more instruction would have prevented this frustration!

Awful local office. Rude staff. Inefficient. Understaffed. FYI unreasonable requirements like SHOWING insurance certificate (other companies do not require this) and $13.99/day for tolls (when other companies charge $9) But biggest issue was rude staff. Girl who called herself “manager” had poor communication, and when I was aghast, she refused to rent me the car. Fine, but she also refused to give me refund. And she supplied me with 2 phone numbers, neither of which worked. I called both eight in front of her. When I pointed this out, she didn’t care and said to leave. She kept my money and gave me no car and no one to contact. It was so bad I actually took video of the process bc no one would believe it was so bad .

The staff at pick up was rude. car was very dirty inside. I feel like this was a total scam!

Like: I got the vehicle class I wanted, car was clean and performed great! Friendly staff
Dislike: Didnt factor in the toll transponder charge, or some other insurance free I had to pay