The efficiency is very high compared to local companies in the US, and they are flexible in handling things.

Great service and quick pick-up

Since I chose the car, it was already waiting for me when I arrived. The wait for the staff at the airport was about 10 minutes. Very convenient.

Needed a better explanation on how to pick up at LAX. Once we figured it out, the process was easy.

EasyRentCars helped me with figuring out pickup.

I waited a really long time to get my car. They need an actual document showing your insurance. Visa and MasterCard are not enough. This really needs to change as it bogs down the whole exchange. Most of their customers are Chinese tourists who are accustomed to providing that but the company hasn’t yet understood how things are done in America.