Very good.. from the ease of booking to the pickup and drop off.

Amaing experience. Have booked through them for second time. Got updraded both times. Thanks.

Smooth booking process. Wide variety of car rental companies.

The transfer from airport was good, but the pick-up process in the office was very poor. It took too long and communication was not good. We were totally confused by the directions given which we thought included the toll road into Toronto. When we happened to see a notice about the penalties for using the toll road, we were then told that that the instructions were NOT to use the toll road. We then decided to add a GPS which meant a further delay and a change of vehicle.

Great customer service.

I faced some difficulties to add the full insurance to the car contract as the stuff refused to add it in the first time.

Like: the car is too safe, good space inside
Dislike: no words