Great

Waited in line for 10 minutes, no insurance upsell.

The car model I reserved was unavailable, and I was told I would get a free upgrade, but it turned out to be a Jeep Wrangler! That's a downgrade! After further discussions, I got a Ford SUV, still unsatisfied. They obviously try to take advantage of Chinese customers, even though I had already bought all the insurance, they kept pushing additional coverage. Not good.

Easy pick-up and drop-off, a variety of cars to choose from, and new vehicle conditions!

The car pickup from Vancouver airport was very slow, taking nearly an hour. They gave us a brand new car, which was in excellent condition and had driven less than 3000 kilometers without any issues. Returning the car was extremely easy. The staff had a good attitude.

The Chevrolet Epica is quite good. We drove it daily in Vancouver and used only $20 worth of gas in three days. It's inconvenient without a car, but having one is quite nice. The only downside is that parking can be expensive.