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Pretty bad.

Reviewed: Tue, Jul 21, 2020
About Europcar: 6.0 /10
Booked a large 4x4 SUV but got a small 2wd instead. Couldn't give us a good reason why we couldn't get the vehicle we booked. Their vacuum cleaner didn't work. And had no staff. Very shambolic. A bad experience.
About QEEQ: 10.0 /10
Good. But wondering if we missed a message from Europcar to earn that they couldn't fulfil their vehicle obligation.
Premium SUV | Toyota Prado or similar

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Marguerite Robin

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Reviewed: Tue, Oct 7, 2025
About Europcar: 10.0 /10
Excellent
About QEEQ: 10.0 /10

Patty

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Pickup Truck | Ford Ranger or similar
Reviewed: Tue, Jan 14, 2025
“Very easy n great to deal with!”
About Europcar: 10.0 /10
Awesome!!
About QEEQ: 10.0 /10
Awesome!!

Milo Ruth

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Reviewed: Sat, Mar 23, 2024
About Europcar: 2.0 /10

Ives Cooper

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Reviewed: Thu, Jan 11, 2018
About Europcar: 6.0 /10

R.

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Full Size | Holden Commodore or similar
Reviewed: Tue, Mar 19, 2019
“Downgraded my car when unavailable”
About Europcar: 6.7 /10
It was a bad experience. I went to pick up the booked car (Intermediate | Holden Commodore or similar) at Europcar Auckland, and was told that the car I wanted was not available, and the "similar" cars were not available as well. They then proceeded to offer several other cars, which were all downgrades from what I booked online. I rejected the downgrades, and Europcar staff said "that's all they have", and that "they can't do anything about it". I left the shop with a downgraded 1.4L Turbo Jeep Compass, which was much cheaper than what I have already pre-paid. I'll never use their services again.
About QEEQ: 10.0 /10

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