I’m not going to be renting from dollar again

The process was fast and friendly, much better than expected. Highly recommended.

We incurred an additional charge of $351, including a toll pass for $196, a tank of fuel for $54, taxes for $68, and $3 per day for 11 days for the additional driver, totaling $351. However, we were charged $417, with an extra $66. Is this a deposit? Will it be refunded?

The cars from Dollar are relatively old, but they work fine. They even gave us a free upgrade. Both picking up and returning the car were very convenient. However, they always try to add insurance without asking, so make sure to double-check when picking up the car. QEEQ helped me communicate and get it removed, so overall, I'm fairly satisfied. There are toll roads on the East Coast of the US, and I got lost a few times. I was charged $50 when I got back home, so be careful. On the West Coast, there's only one toll at the Golden Gate Bridge.

Like: easy. good price.
Dislike: headrest was a little to far forward

Like: Easy check in , good advices
Dislike: No uniforms of the staff, bad reception at the Jackson, Wyoming, office with no offer of personal help. But the driver of the shuttle in Jackson Hole was very friendly and lead us to the office in Jackson.