Pretty good.

Very satisfied.

The service is patient and enthusiastic.

I had booked a Mitsubishi ASX for my drive; however on getting there, Thrifty gave me an upgrade to Nissan XTrail free of cost! It was an amazing experience and a few things about Thrifty that makes me make them as my preferred brand: 1. They put the tolls directly on your card. 2. The procedure to get a car is so smooth and quick.

You guys makes it so simple to find your favorite car from your favorite company and go on a drive! Hassle free and enjoyable! Thank you!!

Thrifty had forgotten to include the additional child seat as per my order and I had to personally drive to another location after picking up the car without my family to collect, fix the child seat myself and head back to pick up the family. The certified child seat installers were running late to work and I couldn’t wait another half an hour for them. Whole process took me an hour plus and disrupted my travel journey for the day. Also, upon returning the vehicle at the airport before departing Sydney, I had returned before 9am but they registered it as 11am instead with additional day charge. Still in dispute with them.