Excellent - will use easyrentcars next time

Good service

Pretty good, no issues encountered. We managed to sort things out despite the language barrier by using gestures.

Overall satisfied. However, for the second car, I was misled into buying additional insurances. After realizing this, I sought help from QEEQ customer service. They informed me that I could return to the store and get a partial refund. A lesson learned: Be sure to review everything carefully before signing!

The location is convenient, right inside Orlando Airport. However, I was sold a $44 insurance product because the domestic insurance would require claiming after returning to the home country and the Alamo staff mentioned a deductible amount. To avoid any hassle, I bought the additional insurance. I recommend clearly stating this information in prominent locations in the future. Additionally, the $24 deposit refund was processed slowly.

Like: Comfortable for all 6 of us.
Dislike: The sat nav we purchased when we ordered from the UK was a) not necessary as the car had one so we spent money we did not need to and b) the sat nav we paid for was not up to date.