The service did not match the website description. It wasn't a full-to-full fuel policy, but an empty-to-empty policy, which made me spend an extra 100 liras on fuel.

They took more money

When I arrived in the airport sabiha Istanbul I found no office for the agency I contacted the company they told me we have your reservation but sorry no car available for you , You need to cancel your reservation, It was big surprise the company attitude And egnoranc although I came on time for pickup, Terrible experience with this company

I send emai and I got the reply they’re trying to help me for the refund or other bookings

bad customer services and full of lies, never trust this company and they over charge you.

Counter staffs were very friendly and kind. They all helped about everything thank you so much next time i am gonna rent with same company