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Live chat Email us Service Code: 1366938131
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Search for ESSENCE Car Rentals in Orlando

Hidden costs not Appreciated

Reviewed: Sun, Mar 10, 2019
About ESSENCE: 9.7 /10
The quoted price when booking was great. An upgrade was offered for $5.00 a day ($35.00), didn't expect the taxes and fees for the additional $35.00 to be $25.00. Next time I'll demand a written explanation and breakdown which wasn't offered.
Toyota Camry image
ESSENCE
Orlando International Airport(MCO)
Orlando
United States
Full Size | Toyota Camry or similar

Relevant Reviews on ESSENCE Orlando - Airport (Florida)

R.Lopez

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Full Size Van | Dodge Grand Caravan or similar
ESSENCE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sun, Aug 4, 2019
“All service staff were excellent”
About ESSENCE: 10.0 /10
Great price and staff
About QEEQ: 10.0 /10
They get you the best price

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Economy | Toyota Yaris or similar
ESSENCE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Tue, Jul 16, 2019
“Very pleased with staff, ease of rental & return”
About ESSENCE: 8.3 /10
Staff was excellent, especially Bella.
About QEEQ: 8.0 /10

J.Luiz

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Compact | Nissan Versa or similar
ESSENCE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Tue, Apr 16, 2019
“Excessive toll charge this is a total tipoff rental company making money on excessive toll daily cha”
About ESSENCE: 6.0 /10
Toll charges daily charge is excessive and a RIP off

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Economy | Toyota Yaris or similar
ESSENCE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Tue, Apr 9, 2019
“DO NOT RENT HERE”
About ESSENCE: 4.3 /10
This was the worst car rental experience I have ever had. The car condition was the only thing that was ok, but I purposely rated it lower so that the overall score would be lower because my experience was so bad. They tried to charge me lots of extra money, said I needed to have my actual certificate of insurance on me or they would charge me $500. There were hidden fees, the counter staff member was rude, I had no idea I was even renting from Value Car Rental and not Easyrentcars so it took us forever to find the shuttle because there was no Easyrentcar shuttle.

R.Schlachter

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Full Size | Toyota Camry or similar
ESSENCE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, Mar 14, 2019
“I have submitted my complaint to your customer management centre and looking for refund on contract!”
About ESSENCE: 2.0 /10
Would not honour my prepaid rental contract with them! Terrible car, with dents, scratches, scrapes, 2 bald tires! Charged me upgrading for the same Camry car I had originally booked and paid for WTF!!!
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