Not enough staff working there. Had to wait for a long time to get our car. Staff tried to scare us with issues concerning insurance even though we assured them that we had adequate coverage. Car was new and in great condition. No complaints about the car.

the car was old and hardly had any fuel.Person at pick up counter was nice to replace for a better vehicle

Into a verbal confrontation and cost an additional $100 + dollars. Based on my experience I will rent from a reputable car rental company going forward.

Value car rental took $ 2,500 from my card for the dent that was on the car before I took it for rent. In the documents when checking the condition the car damage was noted. When I left the car, there were no complaints about the damage. Three days later, they charge me $ 2500. Stay clear of this company!

According to the emailed reservation confirmation from Easyrentcars the amount due at pickup was $18.64 (including taxes and surcharges). However, I ended up having to pay around $240! The biggest surprise fee was $109 for a collision damage waiver which I was told nothing about before hand. I believe telling the customer that they will be paying $19 at pickup and charging them over $200 is highly unethical.