I won't rent from them again

S.Green

United States

Reviewed: Tue, Mar 5, 2019

About Advantage: 6.7 /10

The car I received had poor brakes. They were squeaking loudly, and I felt unsafe. When I called to ask about service record on the car to find out when the last time the brakes had been serviced, they couldn't tell me. Very frustrating. I also asked to get a replacement car, and they told me to return to the airport the next day, but they could not guarantee me another car. Also quite frustrating. As it turned out, I did go to the airport and they were able to give me another car, but I lost several hours of an already brief vacation.

Economy | Toyota Yaris 2 Doors or similar

6-day rental

Relevant Reviews on Advantage Phoenix International Airport

S.Noble

United States

7-day rental

Full Size | Toyota Camry or similar

Reviewed: Sun, Nov 3, 2019

About Advantage: 10.0 /10

Friendly service

About QEEQ: 10.0 /10

Love easyrent. My new go to!

United States

4-day rental

Compact | Nissan Versa Note 2 Doors or similar

Reviewed: Tue, Mar 19, 2019

“Long lines”

About Advantage: 6.7 /10

Long lines at the rental counter. Not enuf counter reps. Unacceptable. Confusion returning vehicle. Poor signage in garage.

M.Alt

United States

20-day rental

Compact | Nissan Versa Note 2 Doors or similar

Reviewed: Sat, Mar 9, 2019

“Did not have a rental car available until the next day.”

About Advantage: 7.0 /10

Advantage in Phoenix was the worst rental car company I ever had to deal with. When I arrived at the rental car center, Advantage did not have any rental cars available. Also, at 20 other groups of people were waiting in line at 12 midnite for a rental car with no cars available to rent. I had to rent a car from Dollar rental cars for $114 for 24 hr. rental period. I had to go back to Advantage the next day. They only had diesel cars available which costed me more than $50 in gas as compared to a gas car for the 19 day rental period. The worst rental car experience I ever had.

About QEEQ: 10.0 /10

United States

14-day rental

Compact | Nissan Versa Note 2 Doors or similar

Reviewed: Fri, Mar 1, 2019

“satisfactory”

About Advantage: 7.7 /10

yes because i was up graded with no additional charge because on final bill they tried to add double fuel charge, as the car was brought back full..

About QEEQ: 8.0 /10

a satisfied customer

United States

8-day rental

Intermediate | Hyundai Sonata 2 Doors or similar

Reviewed: Mon, Jul 16, 2018

“Simple is Great”

About Advantage: 8.2 /10

Like: The vehicle that I received was one that I like and it only had 12,000 miles. As a mid-size it had lots of tech bells and whistles, but didn't have an onboard GPS and console map display. Friendly staff that made it simple.
Dislike: Nothing you can really do about the location of the rental car pickup. It was OK but not really close to the airport.

I won't rent from them again

Relevant Reviews on Advantage Phoenix International Airport

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