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Not the best experience

Reviewed: Sun, Mar 17, 2019
About Advantage: 5.3 /10
wanted a intermidiaire and got a minivan with high cost gas! With so much scratches + a breach in winchield!! The guy at the counter was so unfriendly we arrived at noon and there is no more intermediaire car! Wanted so much to sell us a vus for 10$ more a day...we refused again and again finally he gave us the minivan no extra cost even if we didnot wanted this kind of car because cost more of gas...anyway like I said many times we didnot have a choice! Usually, we rent cars for almost 20 years, we can choose the cars at the parking lot and they are all nice, clean, like brand new...but not this time! No choice...dirty outside and inside...and full of scratches! Never seen that before ! So much that we took a video to be sure not to miss a spot! But we did, while driving to our hotel we find a star breach in the windchield! Again never experienced it before...again another video was done at our arrival at our hotel to make sure that they didnot try to put that on us. So we were nervous all our vacation that we would have futur problems with the company after drop off . At the drop off the guy was nice and said not to worry but still...hope not to hear about this company. Finally, they took a deposit of 200$ again first time for us to experience that So...if we can avoid that company we will in the futur
About QEEQ: 7.0 /10
Intermediate | Kia Forte 2 Doors or similar

Relevant Reviews on Advantage Phoenix International Airport

S.Noble

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Full Size | Toyota Camry or similar
Reviewed: Sun, Nov 3, 2019
About Advantage: 10.0 /10
Friendly service
About QEEQ: 10.0 /10
Love easyrent. My new go to!

N.Lemachko

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Full Size | Toyota Camry or similar
Reviewed: Sun, Apr 7, 2019
About Advantage: 9.7 /10
Service was very good. It was fast and I had no problems. Prices were reasonable and I was pleased overall.
About QEEQ: 10.0 /10

j.vickroy

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Compact | Nissan Versa Note 2 Doors or similar
Reviewed: Thu, Mar 7, 2019
“The long wait took time away from our vacation. They need to hire more help!!”
About Advantage: 7.3 /10
The line to receive our car was ridiculous! And then when we did get to the counter they didn't have a car available for us so we had to wait another 40 minutes. The car had a nasty smell on the inside of it and did not smell fresh and clean.
About QEEQ: 10.0 /10

View more >
Compact | Nissan Versa Note 2 Doors or similar
Reviewed: Fri, Mar 1, 2019
“satisfactory”
About Advantage: 7.7 /10
yes because i was up graded with no additional charge because on final bill they tried to add double fuel charge, as the car was brought back full..
About QEEQ: 8.0 /10

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Thu, Feb 14, 2019
“Biggest issue was finding the counter! Car was great!”
About Advantage: 7.0 /10
I got a great deal for a 10-day car rental! My little Mitsubishi Mirage was perfect for what I needed! Very economical! My biggest problem was actually finding the EZ/Advantage counter, but that might have something to do with where the shuttle dropped us off and the lack of proper signage.
About QEEQ: 10.0 /10

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