Great price and upgraded vehicle, but terrible pickup

improve the issue regarding insurance I had to overpay the counter

Best car rental experience I ever had in Orlando. The staff is very helpful and to the point. Billing is honest.

Good way to find a rental car online - good price, good choice of cars and local renters.

Yes, it exceeded my expectation. There is no wait time, as soon as I came out the shuttle was waiting.

Awesome

We called and went immediately to the exact pickup stop and sat within 10 feet of the sign for pickup. The pickup van never came. I called and they said that the van had broken down and then another van would be there in 10 minutes. No van appeared. I called again after 20 minutes and they said a van would be there within 10 minutes. No van appeared after 20 minutes. I called again and rechecked that we are at the correct place and they said a van would be there in 10 minutes. No van appeared and within 20 minutes I called again but they only had an answering machine. I continue to call until midnight and we finally left and got a car with no problem from thrifty Rent-A-Car right inside the airport.

Routes was am excellent rental car company