Original car was old and tired and broke down. Was replaced immediately with a new model less than a month old.

The staff at Adelaide Apex were extremely unhelpful. We had an issue, asked to speak to the manager, went in person and still not able to make contact. Extremely frustrating. We were forced to pay extra insurance on top of the insurance we had arranged (zero excess was included in our insurance).

Took a while but instead of the brand new Kia carnival we were first offered we ended up with an older Hyundai iLoad which was exactly what we wanted and didnt let us down

no problems

Significant upswell of costs at pick up. Not cool.

Like: Transaction was painless and efficient and good value for money for a small car.
Dislike: Help lift heavy suitcases into the van when leaving as I believe this is a service downfall. Other than that, my first experience with Apex was a positive one and look forward to doing business again.