From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7900705224
logo_img

I didn't get the car I booked and paid for.

Reviewed: Tue, Feb 12, 2019
About Thrifty: 7.3 /10
Thrifty tried to give me a larger car to compensate but there was no way I wanted to drive a larger car in Melbourne - a place I didn't know. I booked the Ford Focus Cabrio as a special treat for my daughter and the Kia Rio wasn't the same. The other car offered was a Suzuki Swift.
About QEEQ: 8.0 /10
Compact | Ford Focus Cabrio or similar

Relevant Reviews on Thrifty in Australia

Harriet Finn

View more >
Reviewed: Wed, Jun 11, 2025
About Thrifty: 4.0 /10
The payment at pickup was inconsistent with the amount provided by the platform and even higher.

Burton Dewar

View more >
Reviewed: Sun, Jul 7, 2019
About Thrifty: 10.0 /10
Very satisfied, the staff were friendly and meticulously described important details, and even provided helpful tips about toll roads.
About QEEQ: 10.0 /10

Baird Andrew

View more >
Reviewed: Thu, Feb 22, 2018
About Thrifty: 10.0 /10
The pick-up and drop-off procedures were simple and efficient. It would be better if they could explain a bit more during pick-up.
About QEEQ: 10.0 /10

VickiE

View more >
Medium SUV | Toyota Kluger or similar
Reviewed: Sat, Jun 15, 2024
“Excellent price and dervice”
About Thrifty: 9.0 /10
Car was as described, no problems and very pleasant staff at pickup and dropoff
About QEEQ: 9.0 /10
I was initially confused about amounts being charged, will check understand better on my next rental. Help desk was very good

Jarrod M

View more >
Small SUV | Mitsubishi Eclipse or similar
Reviewed: Mon, Aug 24, 2020
About Thrifty: 10.0 /10
Everything went well. Shame you didn’t offer unlimited km’s
About QEEQ: 10.0 /10
Would have liked unlimited km’s

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
map-big
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Know our privacy policy - you can easily unsubscribe any time!