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Live chat Email us Service Code: 3728291314
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Poor customer service. Would not book again.

Reviewed: Tue, Feb 12, 2019
About Aucar: 4.7 /10
The car was quite old and made odd noises when braking. Terrible customer service. Tried calling three different numbers for Aucar for pickup from the airport for, which none were answered for 15min. Organised out of hours car drop off, but no one was waiting for us when we arrived.
About QEEQ: 8.0 /10
Economy | Toyota Yaris or similar

Relevant Reviews on Aucar Aucar Mel airport

Edwina Bloor

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Reviewed: Wed, Jun 25, 2025
About Aucar: 2.0 /10

Gabriel Frances

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Reviewed: Tue, Nov 19, 2019
About Aucar: 10.0 /10
We didn't check thoroughly at the start. After four to five days of driving, the weather got hot, and we found the air conditioning wasn't working. After reporting to customer service, their staff gave us a replacement vehicle (which took a six-hour round trip). Really appreciated their effort! Great service! Thank you!

Sandy Madge

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Reviewed: Thu, Jan 23, 2020
About Aucar: 8.0 /10
Inspection photos shared in a group chat, very reassuring
About QEEQ: 8.0 /10

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Sun, Dec 8, 2019
“Great experience. Clean car.”
About Aucar: 10.0 /10
Great service
About QEEQ: 10.0 /10

K.ANG

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Mini Van | Toyota Tarago or similar
Reviewed: Tue, Jul 2, 2019
“First driving experience in Melbourne”
About Aucar: 8.0 /10
As a first time driver in Melbourne, it will be very helpful that the rental company provide information on the parking rule and traffic ruling, esp when parking in CDB area. Our learning was not easy and it took us a while to figure out how it works. Traveling on those roads with city tram proves another challenge as our first visit.
About QEEQ: 8.0 /10

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