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Great experience with Easy Car Rentals but Below Average experience with Alamo rental agent-Antonio

Reviewed: Tue, Feb 12, 2019
About Alamo: 8.3 /10
Alamo counter Agent Antonio was difficult to deal with and insisted that I had to show him a "British Drivers Licence" for the contract to be valid. Even after I showed him a printed version of the contract specifying that a valid USA or Canadian Driver's Licence was acceptable, he was still difficult, combative and argumentative. informing me, that since I used a British Car Rental Agency, I had to present a British Drivers Licence. How sad !!! Antonio attempted to tell me that my Contract with Easy Car rentals for Alamo was not valid !!!. Finally, I was able to convince Antonio, that my Contract was valid and that his interpretation was in-correct. This was a frustrating experience for me, which was uncalled for. There were other issues with Antonio as well because of his rude attitude.
About QEEQ: 10.0 /10
Mini | Mitsubishi Mirage 2 Doors or similar

Relevant Reviews on Alamo Orlando International Airport

Isidore Augustine

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Reviewed: Wed, Oct 12, 2016
About Alamo: 10.0 /10
There are plenty of staff at the airport counter, so despite the number of renters, I didn't have to wait long. Returning the car was easy with the airport signs, and staff were available immediately upon arrival. Everything went smoothly. Due to a change in my trip, I extended the rental by two days with a quick phone call. The service was good.
About QEEQ: 10.0 /10

Wilbur Saxton

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Reviewed: Tue, Jun 20, 2017
About Alamo: 8.0 /10
Easy and convenient car pick-up process.

Teresa Herty

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Reviewed: Tue, Jan 19, 2016
About Alamo: 10.0 /10
Picking up and returning the car was very convenient, the staff were very friendly, and the convertible Mustang we rented was nearly brand new.
About QEEQ: 10.0 /10

R.Bradley

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Full Size | Nissan Altima or similar
Reviewed: Sat, Nov 23, 2019
“Very satisfied.”
About Alamo: 10.0 /10
Car was great and service was excellent and easy.
About QEEQ: 10.0 /10

J.Lloyd

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Full Size Van | Ford Transit or similar
Reviewed: Tue, Apr 23, 2019
“Very slick and efficient”
About Alamo: 10.0 /10
Excellent and quick service -no queue which was a bonus after the long ,long delays in getting through passport checks. A good selection of vans to choose from . Booked full to full but changed at desk to return empty- probably cost me as you forget fuel is so cheap in USA. I also took a child seat at desk and fact I had paid for a 15 seater van with 8 passengers just felt it a bit of a rip off having to pay for just one child seat.
About QEEQ: 10.0 /10
Booking worked fine with no issues at ell

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