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Excellent

Reviewed: Sun, Sep 23, 2018
About Routes: 9.8 /10
Like: aLL the way around it was a good experience
Dislike: ?
Intermediate SUV | Kia Sportage or similar

Relevant Reviews on Routes Chicago Airport

B.ORAHAM

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Medium SUV | Jeep Wrangler or similar
Reviewed: Mon, Oct 21, 2019
“The best car rental service.”
About Routes: 10.0 /10
Everything was excellent
About QEEQ: 10.0 /10

Kevin C

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Medium SUV | Nissan Rogue or similar
Reviewed: Sun, Aug 25, 2019
“Far exceeded my expectations.”
About Routes: 9.0 /10
I was very pleasantly surprised with Routes. After reading some of the reviews, I confess having had some concerns but I found the whole process to be a very good and easy one. My checkout clerk did an exceptional job and was overbearing with requirements like I had expected. The check-in process was also very easy. The only challenge is that two rental shuttles are necessary to get there- but I was not in a hurry, so this was not a problem.
About QEEQ: 10.0 /10
Easyrent cars found me a great deal in a market that was very expensive otherwise. It almost seemed like the deal was too good to be true ($200 less than the nearest competitor) yet it was very true with no surprises. Glad to have used them and will do so again in the future.

K.Gonzales

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Aug 8, 2019
“Great customer service, very patient, friendly and hospitable”
About Routes: 10.0 /10
Exceeding expectations all the way! Great customer service, considerate, patient and very professional!
About QEEQ: 10.0 /10
Great and easy rental, very convenient!

Diogo

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Apr 17, 2019
“Cheap, fast and secure.”
About Routes: 9.7 /10
It was easy to pick up the car. Car was brand new. No schemes nor the staff tried to sell anything else from what I've reserved. I wen full insured with easyrentcars and had no issues at all.
About QEEQ: 10.0 /10

CarrieJH

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Intermediate SUV | Kia Sportage or similar
Reviewed: Thu, Sep 6, 2018
“Staff and Car Were Amazing, Policies are Tough to Swallow”
About Routes: 8.6 /10
Like: Great Jeep for a very reasonable price. Staff was all very nice.
Dislike: Make sure to read the terms and conditions of the rental - I have never experienced a company that, no matter if your plane was delayed and you paid in full, would release your reserved vehicle and charge you full price if you were more than 2 hours late. You can avoid this by calling and letting them know but we were stuck on the tarmac with horrible cell phone reception so we couldn't call. Luckily, we made it with 10 minutes to spare but still they said that there is no flexibility with that policy and that seems crazy. I paid beforehand so that vehicle should be waiting for me no matter how late my pick-up is.

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