Good

Would be good to give time estimate to reach the Routes desk, it took me about 30 minutes to find the place.

The car that I reserved and called to confirm about was not available. I got a nicely equipped Nissan Rogue, but what I really needed was the fuel efficiency and convenience of a sedan.

Nothing to change. The app was easy to use. Due to a flight delay, I had to use customer service and they were very very helpful.

Great price! Car was not as clean as it should have been on the inside and was released to me on pick up with 1/4 tank of fuel. Easy to dismiss this as price was great.

I had booked the seven-passenger van. Then I told my group to use your company for rentals. When I got to the pick-up location. Your staff said We have a 7 passenger Tacoma only. We needed space for luggage. After 30 minutes of wait, she brought the van. My group had cars reserved both got Jeep wranglers.

Booked a small car and got an unwelcome behemoth gas guzzler