From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7982285314
logo_img

Great service but wrong billing!

Reviewed: Tue, Sep 11, 2018
About Budget: 9.2 /10
Like: Efficient staff, car in great condition and the holiday was made very pleasant with a car driving in Melbourne and surrounding areas.
Dislike: Wrong billing? I made a reservation for a Toyota Rav 4 for the period between 26 to 29 Aug 18. The reference number was 63103417 and confirmation number was 38357487SGD. The quote was AUD 303.72. I made a payment of AUD 60 as a deposit, and the amount due at pick up at the airport was AUD 243.72. At the airport, I was asked if I wanted an upgrade to a Toyota Kleuger which came with a GPS at approximately AUD 60. I agreed, and the final bill came up to be AUD 359.39 and I was charged this amount on my credit card. Shouldn't I be paying AUD 299.39, having considered that I already paid AUD 60 as a deposit? The bill number issued by Budget upon return of car was 317692550 and the reservation number was 38357487-SG-OH.
Intermediate SUV | Toyota Rav4 or similar

Relevant Reviews on Budget Melbourne Au Apt

Patricia Whitehead

View more >
Reviewed: Thu, Aug 22, 2024
About Budget: 10.0 /10
Excellent
About QEEQ: 10.0 /10

Bradley Commons

View more >
Reviewed: Sat, May 4, 2024
About Budget: 10.0 /10
Excellent, and Budget offers refueling at an extremely low price of 1.88/l, very impressive.
About QEEQ: 10.0 /10

Larry Bryan

View more >
Reviewed: Tue, Sep 9, 2014
About Budget: 8.0 /10
Very good
About QEEQ: 8.0 /10

AHH

View more >
Intermediate | Toyota Camry or similar
Reviewed: Sat, Dec 21, 2019
“User friendly booking system, flexible on cancellation which others booking doesn’t offer.”
About Budget: 9.7 /10
Customer service during pickup taking too long to settle all the documentation.
About QEEQ: 10.0 /10
The car rental price was not the lowest and despite of the alert being set. In the end still charge me for the original booking prices. Which the system doesn’t refund me the difference in price as claims in the booking website.

View more >
Economy | Suzuki Swift or similar
Reviewed: Sat, Nov 2, 2019
About Budget: 8.3 /10
They will hard sale for their own insurance.
About QEEQ: 8.0 /10
Very good responding.
post image

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
map-big
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Know our privacy policy - you can easily unsubscribe any time!