The staff added insurance to the rental contract without explaining or notifying. This seems to be a common practice at the Dresden Airport branch. After the charges were applied, they emphasized that signing the contract meant agreeing to the terms—classic extortion tactics. Terrible! At the Dresden Train Station branch, when I accompanied a friend to pick up a car, the staff explained every fee before asking for a signature.
The rental company did not inform us about needing to buy highway tickets when crossing borders. If you have no experience, it is easy to get fined without knowing.
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Nora Keats
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